HR Business Partner

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The HR Business Partner role is a stand alone generalist role based in our NYC office, reporting into the VP of People based in London. You will be responsible for delivering a range of HR services across North America developing a solid understanding of your business area to identify strengths, weaknesses, challenges and opportunities from both a commercial and People Team perspective. It's a great opportunity for an experienced generalist who is looking to take that next step up.

This role acts as the first point of contact and advisor to all employees and managers based in NYC, multiple states, Canada, plus new territories. Responsible for ensuring the seamless execution of HR operations (including, but not limited to; onboarding, benefits, immigration, and employee relations). 

You will also support the wider People Team to identify people strategies as well as implementing frameworks and objectives that will deliver results in line with the three year plan, the Captify Values and the People Team Roadmap. 

We have big plans for the People function at Captify. We've laid a lot of the foundations, but there's still a lot of work to be done! If you're eager to build processes and tools from the ground up in a fast-paced, autonomous environment, then this role may be just what you're looking for!


What you’ll be doing:

  • Be the first point of contact and trusted advisor on all operational HR issues, including sickness and performance at employee and manager levels through the full employee lifecycle for your business group
  • Lead on critical ER cases with gravitas, providing professional advice and support to key stakeholders
  • You will perform a number of HR administration tasks such as managing the local payrolls, maintaining our systems (Hibob and Justworks), employee benefits, background checks, work permit and visa processing.
  • You will be responsible for ensuring we provide a positive onboarding and off-boarding experience and work with the People team to improve our existing processes. 
  • Developing a deep knowledge and understanding of your business area(s) to provide day-to-day operational and developing your capability to provide longer term strategic support 
  • Providing Managers with the right tools to ensure employee performance is optimised, identifying and facilitating appropriate interventions through the performance framework 
  • Understand People related processes and policies, partnering with business areas to ensure best practice, whilst maintaining a pragmatic approach 
  • Support the successful delivery on all annual processes such as performance reviews, 360  feedback and talent frameworks for your business areas
  • Produce, analyse and share data to identify trends and assist with recommendations on how to address challenges and opportunities 
  • Mentor and provide support to our local Talent Acquisition Executive and partner with the wider People Team on global initiatives. 
  • Be an ambassador for the People Team



What you need to be successful:

  • Proven HR experience and ideally in a stand alone role
  • Experience working in related industry; ideally in an ad tech, mar tech, media agency or publisher brand
  • Experience with payroll and benefits administration via Justworks is an added bonus
  • Strong knowledge of Federal and State employment, payroll and benefits law and regulations.
  • Ability to manage confidential information with tact and diplomacy, 100% discreet
  • Confident communicator, comfortable communicating with employees at all levels, flexing your style as necessary 
  • Excellent organisational skills, always meeting deadlines 
  • Previous experience in handling employee relations cases from inception through to completion
  • Proven experience in building strong relationships with teams and stakeholders
  • Proven experience and confidence in challenging as well as supporting all managers levels through coaching 
  • Happy to deal with ambiguity, fluid situations and changing deadlines 
  • Able to balance priorities with the ability to handle the day to day workload as well as projects 
  • Willingness and ability to conduct administrative detail work (i.e., data entry & analysis) with high accuracy
  • Alignment with Captify’s core values
  • Fun, team player who works collaboratively for the success of the wider team 
  • Genuine passion about Captify and a commitment to build a collaborative, high performing, diverse and inclusive workforce



Captify is the leading Search Intelligence Platform for the open web and the largest independent holder of first-party search data outside of Google, connecting the real-time searches from over 2 billion devices globally. Its Search Intelligence technology powers omnichannel programmatic advertising and real-time insights for the world’s biggest brands, such as Disney, Unilever, eBay, Mercedes-Benz, Microsoft, Nestle, GSK, Uber, Mars, P&G, Sony and Toyota—without reliance on third-party cookies. Captify brings brands more customers, publishers greater yield and consumers the most relevant digital experiences.


Here at Captify we are proud of our culture - It’s contagious. Pass it on. 

Step inside any of our global offices and one thing that is blissfully obvious is that while we’re putting blood, sweat and tears into disrupting the Search game, we’re having a seriously good time doing it. We’ve travelled the world together, enjoyed Captify Festivals, parties and our famous events across every market. We always take time to stop to celebrate milestones and wins.

We champion diversity and inclusion. Our ‘BeTheChange’ programme and internal D&I Taskforce brings our teams together to challenge, learn and build a more equal Captify.

We live by our core values;. 

  • Building this together
  • Gives a shit
  • Fail fast to succeed faster
  • Unlimited potential 

Find out more about our culture here:


  • Enjoy our flexible/core hours and home working as per company policy
  • Work from any Captify office in the world - giving every employee the opportunity to experience life at Captify in another city
  • Our pet-friendly NYC office has its own old English style pub and cold beer always on tap!
  • Time off to recharge - 22 days holidays + US National holidays + your birthday
  • Giving something back to the community - Give A Day Away for volunteering
  • We care about Wellbeing - from gym membership and classpass benefits, mental health, CitiBike membership and so much more
  • Parent friendly policies
  • The normal stuff; 401k and Citibike benefits
  • A comprehensive fully paid Medical, Dental and Vision plan
  • Beer, bubbles and non-alcoholic alternatives every Thursday and Friday at the Captify Bar
  • Legendary Summer and End of year parties



You are welcome at Captify for who you are, no matter where you come from, what you look like, or what your search history says about you. At Captify, equality is at the core of our culture and we are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.  We don’t want you to fit in with our culture, we want you to add to our culture.

For candidates, view our EU HR Candidate Privacy Notice here.

Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!

New York

99 Madison Ave
10016 New York Directions

A decade of innovation and growth

Celebrating milestones and memories

From hosting our inaugural Captify at Cannes event, expanding in 13 markets across the globe to launching our D&I Taskforce—hear from our brilliant Captifyers across the globe about their unforgettable memories and Captify's biggest milestones over the past decade, here.

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