Account Executive

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The Account Management team is right at the heart of everything that we do for our clients here at Captify. The team is responsible for delivering campaigns, exceeding client goals and providing best-in-class service levels to ensure that we grow our client spend by being a trusted partner. The team is also responsible for coordinating with our internal teams to make sure that we give our clients everything that they need to grow their relationship with Captify.


We are looking for a team player with great attention to detail and a keen desire to grow and support clients on their campaigns. The ideal candidate will have excellent communication skills, for both internal and external conversations, and will not be adverse to getting stuck in. This role will give you the opportunity to be the voice of the client within the Captify business ensuring our products, targeting and services align to client needs.


What you’ll be doing

  • Ensuring that our clients are retained and focus on rebookings for your campaigns
  • Providing industry-leading support to our clients via Excel reporting, weekly calls and post
  • Campaign analysis presentations
  • Ensuring that we are set up to achieve great results for our clients and are able to deliver their budgets in full
  • Provide a bridge between our clients’ needs and the internal teams who can bring this to reality 
  • Demonstrating proactive methods of growth to the AM team to understand how to scale our existing business through best-in-class service
  • Developing relationship outside of AM to wider business teams ( e.g. Sales, Trading, Finance)
  • Significant contribution in external meetings with senior support assistance
  • Able to assist in objection handling
  • Develop a solid understanding of Captify product offering vs competitors
  • Building strong relationships with key external stakeholders - AEs and AMs- to make sure that
  • Captify are front of mind with our clients


What you need to be successful:

  •  Strong knowledge of Microsoft Excel
  •  Competent working knowledge of Microsoft Powerpoint
  • Great interpersonal skills
  • The ability to plan your time efficiently will be key within this role, not only to manage your workload but also to free time for you to learn more about our offering, our clients and the wider advertising ecosystem.
  • Attention to detail will be a key component of this role as well as not being afraid to analyse processes and suggest improvements
  • Experience of customer service and knowledge of how to develop the understanding of what success looks like for our clients


Captify is the largest holder of consumer search data outside of Google, and its unique technology understands the intent of consumers across all channels, including voice Search, desktop on-site search and in-app search. Captify’s privacy centric Search Intelligence technology powers programmatic advertising and unique audience insights for the world’s biggest brands, such as Apple, Disney, Adidas, American Express and Microsoft.


Here at Captify we are proud of our culture - It’s contagious. Pass it on. 

Step inside any of our global offices and one thing that is blissfully obvious is that while we’re putting blood, sweat and tears into disrupting the Search game, we’re having a seriously good time doing it. We’ve travelled the world together, enjoyed Captify Festivals, parties and our famous events across every market. We always take time to stop to celebrate milestones and wins.

We champion diversity and inclusion. Our 'BeTheChange' programme and internal D&I Taskforce brings our teams together to challenge, learn and build a more equal Captify. 

We live by our core values;. 

  • Building this together
  • Gives a shit
  • Fail fast to succeed faster
  • Unlimited potential 

Find out more about our culture here:


  • Enjoy our flexible/core hours and home working as per company policy
  • Work from any Captify office in the world - giving every employee the opportunity to experience life at Captify in another city
  • A pet friendly office based in Covent Garden, London’s Media Hub!
  • Time off to recharge - 25 days holidays + bank holidays + your birthday 
  • Giving something back to the community - Give A Day Away for volunteering
  • We care about Wellbeing - from financial wellbeing, mental health first aiders, yoga, sports, meditation and so much more
  • Parent friendly policies
  • The normal stuff; Pension, Cycle Scheme, Eyecare Vouchers and retail discounts
  • Beer, bubbles and non-alcoholic alternatives every Thursday and Friday at the Captify Bar
  • Legendary Summer and Christmas parties


You are welcome at Captify for who you are, no matter where you come from, what you look like, or what your search history says about you. At Captify, equality is at the core of our culture and we are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.  We don’t want you to fit in with our culture, we want you to add to our culture.

For candidates, view our EU HR Candidate Privacy Notice here

Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!


5 Langley St
WC2H 9JA London Directions 020 7812 6330

A decade of innovation and growth

Celebrating milestones and memories

From hosting our inaugural Captify at Cannes event, expanding in 13 markets across the globe to launching our D&I Taskforce—hear from our brilliant Captifyers across the globe about their unforgettable memories and Captify's biggest milestones over the past decade, here.

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